Gubagoo1.8.0 - App Store

This is our new Gubagoo app, helping to keep you connected with your customers on the go.

This version of the app provides an enhanced chat experience, but does not yet have all of the features of the legacy version.

Just like in GLive, you will be notified of chats, you can monitor conversations in real time, and ResQ those chats - from anywhere!

The original version of the app is still available in the app store, and has our full mobile feature set, including Virtual Retailing connectivity, dashboards, and reporting.

Here’s what is currently available in this enhanced app:

- View live chats across all channels (except Text+, coming soon)
- Take over (ResQ) live chats
- Send messages to your customers
- Send whisper messages to Gubagoo chat specialists and your staff
- View and send inventory, offers, and contact cards
- View and send your saved responses
- Send files, such as photos, videos, and PDFs
- Enter and view customer details
- Enter lead information and submit the lead to your CRM
- Push notifications

If you need access to any of the following features on your mobile device, you will still need the legacy app:

GLive:
- In-app notifications
- Do Not Disturb mode

Virtual Retailing Features:
- View deals

Dashboard and Reporting Features:
- View history
- View dashboard
- View leads
- View saved responses
- View inventory
- View offers
- View and edit your profile information
- View and edit your notification settings
- Access our help center

This app will be continuously updated to include the features from the Legacy app, and will soon replace the original.

Version History Various bug fixes and improvements 1.8.0 Oct 5 Various bug fixes and improvements 1.7.9 Aug 19 Various bug fixes and improvements 1.7.7 Jul 28 Various bug fixes and improvements 1.7.6 Jul 21 Various bug fixes and improvements 1.7.5 Jul 10 Various bug fixes and improvements 1.7.4 Jul 9 Various bug fixes and improvements. 1.7.3 Jun 26 Various bug fixes and improvements 1.7.1 10/27/2025 - Includes AI Chat Response and App Navigation
- Addresses bug issues and applies fix 1.6.9 06/30/2025 Improved chat list loading and scroll

Fixed bugs related to chats and notifications 1.6.7 06/12/2025 This update features bug fixes and improvements. 1.6.5 05/08/2025 Enhanced bug detection capabilities and addressed known bugs 1.6.4 03/12/2025 Modified chat-centered flow and addressed known bugs 1.6.3 01/20/2025 Fixed login issue and addressed known bugs 1.6.1 09/25/2024 - Improve push notification functionalities
- Minor bug fixes 1.6.0 07/02/2024 - Creating release for virtual meetings functionality
- Minor bug fixes 1.5.8 08/31/2023 - Updated announcement functionality
- Minor bug fixes 1.5.7 05/22/2023 - Minor bug fixes
- Updated notifications functionality 1.5.6 03/08/2023 - Minor bug fixes
- Updated Camera functionality. 1.5.5 02/04/2023 - "Multi-factor authentication enabled 1.5.3 11/02/2022 - Releasing SSO functionality through OKTA
- Changed name of app from "Gubagoo 2.0" to "Gubagoo" 1.5.0 10/18/2022 - Fixed a bug that sometimes prevented users from selecting a department in the lead form
- Made enhancements to lead detect functionality in chat 1.4.0 06/10/2022 - We’ve made some bug fixes and enhancements to provide you a seamless chat experience with your customers 1.3.2 03/07/2022 - We’ve made some bug fixes and enhancements to provide you a seamless chat experience with your customers
- Updated iOS SDK to 15 1.3.1 12/13/2021 We've made some bug fixes and enhancements to provide you a seamless chat experience with your customers. 1.2.0 08/31/2021